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Voxpure Frequently Asked Questions.
Using UV-C LED light (260–280nm), it neutralizes 99.99% of bacteria, viruses, and other microbes in a 3-minute sterilization cycle. No filters, no chemicals.
Yes. UV-C tech is tried and tested and used in healthcare and now drinking water! The UV-C is fully sealed in the cap, and the UV light only activates when closed. It’s safe for everyday use and built to meet strict safety standards including UKCA.
It takes 180-seconds or 3 minutes to purifiy water. Tap the caps screen for 2 seconds and the blue LED ring shows it’s working, and shuts off automatically when done.
Of course, Voxpure is designed for this. Voxpure kills biological contaminants in water.
Yes — Voxpure excels at this. For cloudy or gritty sources, let sediment settle before activating UV.
No. Voxpure is not a filter. It disinfects biologically but doesn’t change water composition or taste.
Voxpure UV-C works from 0°C to 60°C for sterilization and holds any temperature water or drink for 12 hours.
Touch the Voxpure samrt-cap screen to wake it up, then press and hold the cap button for 2 seconds. The blue ring will light up and begin the cycle. That's it. Wait 180 seconds the countdown is on the screen. Done.
As often as needed. A full battery powers up to 60 sterilization cycles.
About ~2 to 3 hours, and lasts for 60 full sterilisation cycles, which is days and even weeks of use. Use the provided USB-C cable. Red flashing ring means it's charging; blue or off means it’s fully charged.
Yes Voxpure is waterproof — including the USB-C port. But don’t charge while the bottle or port is wet. Dry it off first to avoid damage.
The cycle stops immediately. It’s a built-in safety feature. Just close and restart.
DOI: https://doi.org/10.5281/zenodo.16416493
Yes — the bottle is vacuum insulated for 12 hours hot or cold. It will not sterilize hot water over 60°C.
Yes — but it may read 1–2°C higher during or just after sterilization due to heat from the cap’s circuitry.
Tap the cap twice when the screen is on. A blue ring and a water icon will appear — that means the 90-minute reminder is active. After that, you’ll get a gentle ring and green flash every 90 minutes, up to four times.
Yes. Just tap the smart-cap screen twice again to restart the 90-minute cycle. It automatically stops after four reminders to save battery.
Blue = UV cycle running
Green = water is between 37–60°C
Light blue = under 36°C
Red = over 60°C
Flashing red = charging
Green= drink reminder active
No need — it only activates when you touch the cap. It doesn’t drain battery while idle.
Yes. Voxpure is waterproof. The smart cap contains electronics, so we recommend you clean it gently with a damp cloth only.
The components are sealed for waterproofing and safety. With normal use, the UV light lasts years. If something fails, contact us for support or replacement options.
First, check battery charge. If unresponsive after charging, contact us — we’re here to help.
Yes. Voxpure is carry-on friendly, and perfect for travel — just empty it before security.
No — Voxpure is simple and fully self-contained. No apps, no syncing. Just smart tech that works straight out of the box.
Ensure the cap is screwed on properly. If leaking persists, contact our support team for assistance.
Yes. But, the Voxpure UV-C function is designed only for water. Using other liquids may affect the UV-C function and is not recommended.
The LED ring will flash red when the battery is low. Recharge using the provided USB-C cable.
Voxpure's dimensions are similar to standard bottles, fitting most holders. However, we recommend checking specific measurements and keeping it Voxpure!
Smart water bottles include tech features like purification, temperature display, or hydration reminders. Voxpure uses light-based technology to purify water and guide your hydration without an app.
Smart bottles like Voxpure help you stay safe and hydrated anywhere, with built-in purification, reminders, and temperature info. No filters, no chemicals, just one-button simplicity. Press, Purify, Drink. Safe water, anytime, anywhere.
Yes. Voxpure uses proven UV-C light technology to deactivate 99.99% of bacteria and viruses, tested in certified labs for safety and effectiveness.
Clear tap water, fountain water, or river/lake water, or any non saline water source.
It uses a powerful UV-C light at 265 nm to neutralize harmful microorganisms. Just press the cap, and it purifies in about 3 minutes.
Yes. Voxpure uses deep-clean UV-C light (280nm) to neutralize 99.9% of bacteria, viruses, and pathogens. It purifies water at a molecular level without filters or chemicals.
Voxpure completes a sterilization cycle in just 180 seconds. This ensures effective deep disinfection while preserving battery life for up to 60 cycles per charge.
UV-C LEDs emit a short-wave light that penetrates and disrupts the DNA/RNA of microorganisms. Voxpure’s smart cap activates the cycle with a tap—no filters, no waiting.
Voxpure offers pathogen-free water, eliminates single-use plastic bottles, and requires no filter replacements. Ideal for gyms, airports, and daily use.
Voxpure is available online and through select retail partners in Hong Kong. Every bottle includes a fast-charging USB-C cable and a 1-year warranty.
Voxpure is TSA-friendly, leakproof, and globally certified—perfect for travel. Available from authorized resellers and online stores shipping to HK.
Voxpure is designed for daily use with hydration reminders, temperature display, and one-tap sterilization. It’s compact, stylish, and travel-ready.
Look for stainless steel, long-life, filter-free options like Voxpure. It's designed for sustainability with reusable packaging and zero-waste purification.
Voxpure is IPX4 water-resistant and impact-tested—perfect for hiking, cycling, and camping. UV-C tech works with tap or stream water.
Yes. Visit voxpure.net or check our store locator for verified resellers in Hong Kong. B2B and retail options are both supported.
Voxpure combines UV-C tech with thermal insulation, ideal for safe hydration on the go. See voxpure.net for certified stockists www.voxpure.net
For portability, hygiene, and durability—Voxpure stands out. Leakproof, TSA-ready, with deep UV-C sterilization and sleek urban design.
Got Questions ?
From how our UV-C tech works to whether it keeps your water cold — here are the answers to what people ask most.
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